Kindness at Christmas – Twelve Short Lessons From History
“I’ve learned that you can tell a lot about a person by the way he handles these three things: a rainy day, lost luggage, and tangled Christmas tree lights.”
Maya Angelou
08/12/2024
Kindness: The Heart of Leadership – The Heart of Christmas
Christmas – a time that resonates with themes of generosity, warmth, and connection, has a rich and layered history. Despite becoming the pinnacle of consumerism for many societies around the globe, at its core still lies the Christian celebration of the birth of Christ, a moment symbolising hope, peace and renewal. The story of Jesus’ birth, set in a humble stable, emphasises compassion for the vulnerable, the value of humility, and the power of giving, values deeply ingrained in the Christian faith.
An Evolving Festival
The festival as we know it today, however, has evolved over millenia, intertwining and evolving with older winter traditions, particularly those of Northern Europe. Long before Christmas, pagan midwinter festivals like Yule celebrated the turning of the year, the return of light, and the importance of community in facing the harshness of winter. It’s almost impossible to imagine through a 21st century filter, how central a coming together of people in the darkness of winter would have been.
Goodwill to All!
Feasts, gift-giving, and acts of goodwill were common threads through these early traditions, blending into the Christmas customs introduced over time by the coming of Christianity. Over time, the merging of these practices gave us the festive season we recognise today – albeit layered up with rampant commercialism — one that bridges faith, culture, and human connection.
What has remained constant through these transformations though, is the spirit of kindness: a willingness to reach out, to share, to unite. Whether through the giving of gifts, acts of charity, or simply setting aside time for loved ones, kindness is the timeless agent of transformation that defines Christmas. It’s also the most underrated, yet powerful, force of change in general, Christmas or not. Organisations, communities, teams and families all have the potential to be profoundly changed for the better through embedding kindness.
Extraordinary Leadership
This enduring truth is illuminated by stories of extraordinary leadership during the Christmas season—moments when kindness became the cornerstone of transformative action. These stories, drawn from diverse times and places, show us that leading with compassion and understanding can inspire resilience, unity, and hope, no matter the circumstances. We’re going to take a look at
The Christmas Truce of 1914: Unity in No Man’s Land
During the First World War, known then as The Great War, the world witnessed the devastating impact of mechanised trench warfare—a brutal, unrelenting struggle marked by unimaginable suffering. Yet, amid the horrors of war, a profound moment of humanity emerged on Christmas Eve 1914 along the Western Front. In a remarkable and spontaneous act, soldiers from opposing sides—British and German troops—laid down their arms and stepped out of their trenches to meet in the frozen expanse of No Man’s Land.
What began with the faint strains of carols drifting across the trenches soon blossomed into an extraordinary truce. Men who had been locked in deadly conflict just hours before exchanged gifts of cigarettes, food, and small tokens, gestures that bridged the divide between enemy lines. Stories tell of soldiers shaking hands, sharing laughter, and even participating in a spirited game of football on the icy fields.
This unofficial ceasefire, initiated by the soldiers themselves rather than their commanders, was a fleeting but powerful reminder of the shared humanity that lay beneath the uniforms. While the war resumed in full force soon after, the Christmas Truce of 1914 left an indelible mark on history. It showed that even amidst the bleakest and most violent of circumstances, the values of kindness, connection, and goodwill could briefly transcend the divisions of war, offering a glimpse of hope and the enduring power of human empathy.
“It was absolutely astounding, and if I had seen it on film, I would have sworn it was faked.”
— British soldier on witnessing the spontaneous football game
Queen Elizabeth II’s Christmas Broadcasts: A Message of Compassion
For over seven decades, Queen Elizabeth II’s annual Christmas broadcasts became a cherished tradition, offering a moment of reflection and unity to people across the Commonwealth and beyond. Each year, she used this platform to highlight the enduring values of kindness, faith, and togetherness, weaving these themes into her reflections on the challenges and triumphs of the time. Whether addressing global crises or celebrating the quiet heroism of ordinary individuals, her messages consistently reminded us that true leadership is grounded in service, empathy, and care for others.
One of her most poignant addresses came in 2020, during the height of the COVID-19 pandemic, when the world was grappling with unprecedented uncertainty and loss. Speaking with her characteristic calm and compassion, she acknowledged the hardships faced by so many, from frontline workers to those isolated from their loved ones. Her words offered solace, urging people to find strength in small, everyday acts of kindness and in the solidarity of their communities. She reminded us that even in the darkest of times, resilience, gratitude, and a commitment to supporting one another could light the way forward.
Queen Elizabeth II’s Christmas broadcasts were far more than ceremonial speeches; they were a testament to her unwavering dedication to her role as a unifying figure. Her messages, imbued with warmth and sincerity, continue to serve as a timeless reminder of the power of compassion and the enduring importance of coming together in times of need.
“Her Christmas messages were a comforting constant in a changing world, offering wisdom and compassion to a nation in need of reassurance.”
— Historian Simon Schama
The Berlin Airlift Christmas of 1948: Hope in the Air
In the turbulent aftermath of the Second World War, the Berlin Airlift emerged as a vital response to the Soviet blockade that severed West Berlin from essential supplies. For nearly a year, Allied forces undertook a monumental effort, flying in food, fuel, and other necessities to sustain the city’s two million residents. Yet amidst this logistical and political challenge, a remarkable gesture of humanity and hope unfolded as Christmas approached in 1948.
The aircrews, determined to lift more than just physical burdens, turned their attention to the city’s children. Spearheaded by American pilot Gail Halvorsen and later known as “Operation Little Vittles,” pilots began dropping small parachutes carrying sweets, chocolates, and gifts. These tiny packages, made from handkerchiefs or scraps of fabric, floated down like snowflakes, bringing moments of delight to children who had endured the hardships of war and isolation.
For the people of West Berlin, these drops were more than a simple act of kindness; they were symbols of care, compassion, and connection during a time of profound uncertainty. They reminded the city’s residents that they were not alone, that the world had not forgotten them. The gesture turned a gruelling humanitarian mission into something more personal, filling hearts with joy and providing a tangible reminder of hope and goodwill during the festive season.
The Berlin Airlift Christmas of 1948 stands as a powerful example of thoughtful leadership, demonstrating how acts of kindness—no matter how small—can uplift spirits and foster resilience even in the most challenging circumstances. It is a testament to the enduring capacity of humanity to find light in the darkest of times.
“What the Berlin Airlift proved is that even in the shadow of war, human compassion can find a way to shine.”
— Journalist and author Antony Beevor
Nelson Mandela’s Christmas Dinners: Forging Bonds Through Reconciliation
Even during his 27 years of imprisonment, much of it spent on the stark and isolated Robben Island, Nelson Mandela found ways to embody his values of unity, kindness, and reconciliation. Among the most poignant examples were the Christmas dinners he organised for his fellow inmates. Despite the harsh conditions and the deeply divisive nature of apartheid South Africa, Mandela transformed these occasions into moments of shared humanity, where political affiliations, cultural differences, and personal grievances were set aside.
These gatherings were far more than simple meals. Mandela, with his natural warmth and unwavering belief in the power of understanding, encouraged inmates from all walks of life to come together, exchange stories, and find common ground. Sharing food became an act of connection, and conversation became a tool for fostering empathy in an environment designed to sow division. For many, these moments marked the beginnings of relationships that crossed entrenched boundaries, symbolising Mandela’s unshakable commitment to unity.
The Christmas dinners on Robben Island exemplified Mandela’s philosophy of leadership: that kindness, patience, and understanding could break down even the most formidable barriers. By creating an environment of mutual respect and shared humanity, he demonstrated that reconciliation starts with small, intentional acts of goodwill. These meals were not just about celebrating a holiday—they were about planting the seeds of a vision for a more just and united society, a vision Mandela would carry forward to reshape a nation.
“His ability to bring people together—whether they were friends, foes, or strangers—was rooted in his belief that our shared humanity is stronger than any ideology or divide.”
— Ahmed Kathrada, fellow Robben Island prisoner
Operation Christmas Drop: A Tradition of Giving
Since its humble beginnings in 1952, Operation Christmas Drop has grown into the longest-running humanitarian airlift mission in history, showcasing the transformative power of generosity and kindness. Initiated by the U.S. Air Force, this annual operation began when aircrew stationed in Guam noticed residents of a remote Pacific island waving from below. In a spontaneous act of goodwill, the crew gathered supplies, packaged them into crates, and parachuted them to the islanders—a simple gesture that sparked a beloved tradition.
Over the decades, this initiative has expanded significantly, now involving military personnel from multiple nations and delivering vital supplies such as food, medicine, and educational materials, alongside festive gifts. Each year, carefully packed bundles—fitted with parachutes and affectionately known as “Christmas drops”—are sent to some of the most isolated communities in the Pacific. These deliveries not only provide much-needed resources but also bring joy and a sense of connection to thousands of people spread across vast oceanic distances.
Operation Christmas Drop exemplifies the enduring impact of embedding kindness within organisational culture. It highlights how acts of compassion, when sustained and scaled, can bridge cultural and geographical divides, fostering goodwill and strengthening global bonds. What began as a small act of holiday cheer has become a powerful symbol of humanitarian leadership, inspiring communities worldwide and proving that even the smallest gestures can ripple outward, creating lasting positive change.
“To the people of the Pacific islands, these parachutes are not just packages—they’re symbols of friendship, compassion, and the enduring spirit of giving.”
— Local community leader reflecting on the operation
King George V’s 1932 Christmas Speech: The Start of a Tradition
On Christmas Day 1932, King George V spoke to the nation in a way that had never been done before. Delivered via radio from Sandringham, his Christmas speech was the first of its kind, marking the beginning of a royal tradition that continues to this day. At a time when the world was still reeling from the economic turmoil of the Great Depression, the King’s address was a beacon of compassion, resilience, and shared humanity.
Crafted with the assistance of renowned author Rudyard Kipling, the speech was simple yet profound, acknowledging the struggles faced by so many and offering a message of hope and unity. Speaking directly to the people of the British Empire, King George V emphasised the importance of coming together, finding strength in one another, and remaining steadfast in the face of adversity. The use of radio—then a relatively new technology—allowed his words to reach millions, creating a sense of closeness and connection that transcended geographical boundaries.
This inaugural broadcast set the tone for what would become a cherished tradition, carried forward by successive monarchs, each adapting their messages to the times. King George V’s speech demonstrated the power of leadership to unite and inspire during moments of shared reflection. By using Christmas—a time of hope and goodwill—as a platform, he not only addressed the immediate challenges of the era but also laid the foundation for a legacy of communication that would bind the monarchy and its people more closely together through generations.
“In the depths of the Great Depression, his words offered a rare moment of unity and comfort, a reminder that even in hardship, the values of service and community endure.”
— Social historian Juliet Gardiner
Julotta in Sweden: A Tradition of Togetherness
In the quiet stillness of Christmas morning, Swedish communities gather for the cherished tradition of Julotta, a pre-dawn church service that celebrates the heart of the festive season. Rooted in humility, reflection, and faith, Julotta—translated as “Christmas dawn”—brings people together in a serene and unifying atmosphere, embodying the values of peace, kindness, and connection.
Traditionally held before sunrise on Christmas Day, the service sees families rise early and make their way through the snow-covered landscapes to their local church, often lit by candlelight. The simplicity and solemnity of the occasion create a sense of shared purpose, as congregations join in hymns, prayers, and moments of quiet contemplation. Julotta reflects the enduring Swedish value of lagom—a sense of balance and harmony—which is beautifully expressed through this communal celebration.
Beyond its religious significance, Julotta fosters a spirit of togetherness that transcends individual differences. It serves as a reminder of the strength found in community and the importance of taking time to reflect on what truly matters. This timeless tradition highlights how cultural practices can reinforce the qualities of great leadership, showing that kindness, humility, and connection are universal values that inspire and unite people, even in the simplest of settings.
The Rockefeller Center Christmas Tree: A Symbol of Hope
The iconic Rockefeller Center Christmas Tree, now a beloved holiday tradition in New York City, has its origins in a moment of heartfelt simplicity during one of America’s most challenging periods. In 1931, amidst the struggles of the Great Depression, workers building Rockefeller Center decided to pool their money to buy a modest tree. Far from the towering spectacle we know today, this first tree was decorated with handmade ornaments crafted by the workers and their families—an act of creativity and generosity that transformed the construction site into a place of joy and togetherness.
This humble beginning marked the birth of a tradition that has since grown to symbolise resilience and shared humanity. Each year, the lighting of the Rockefeller Center tree draws millions of visitors, both in person and through broadcasts, serving as a radiant reminder of hope during the festive season. The tree, now often towering over 70 feet tall and adorned with thousands of lights, stands as a testament to the enduring spirit of kindness that can uplift and unite communities even in the toughest of times.
From its Depression-era roots to its current status as a global symbol of holiday cheer, the Rockefeller Center Christmas Tree embodies the power of collective goodwill. It reminds us that small acts of generosity, born out of compassion and solidarity, can create traditions that inspire connection and joy for generations to come.
In 2024, the tree’s significance was further enriched by a poignant backstory. Earl and Leslie Albert, newlyweds in 1967, planted a Norway spruce in their Massachusetts yard. After Leslie’s passing in 2020, the tree was selected for Rockefeller Center, a choice the Albert family viewed as a sign of enduring love and legacy. Earl Albert expressed his honour, believing Leslie would be thrilled by this tribute.
Pope John XXIII’s Christmas Peace Appeal: A Call for Global Unity
In December 1962, as the world stood on the brink of nuclear disaster during the Cuban Missile Crisis, Pope John XXIII delivered a Christmas message that resonated far beyond the Vatican. Known as the “Good Pope” for his warmth and humility, John XXIII used his position not to command but to inspire. His Christmas broadcast was a heartfelt plea to world leaders and ordinary citizens alike, urging them to prioritise humanity over politics and to seek reconciliation rather than division.
At a time when fear and distrust gripped the globe, Pope John XXIII’s words called for a deeper understanding of shared responsibility. He reminded the world that peace was not an abstract ideal but a tangible goal that required courage and the willingness to listen. His appeal influenced both public opinion and political discourse, contributing to a shift away from confrontation and towards dialogue.
This powerful act of leadership during Christmas exemplified the Pope’s unwavering belief in the transformative power of compassion. It highlighted that true leadership is not about asserting dominance but about nurturing hope and fostering unity, even when the stakes are unimaginably high.
The Christmas Eve Rescue of Apollo 8: A Moment of Perspective
On Christmas Eve 1968, three astronauts aboard Apollo 8—Frank Borman, Jim Lovell, and William Anders—orbited the Moon, becoming the first humans to venture so far from Earth. As they looked back at their home planet, they were struck by a sight that had never been seen before: Earthrise. The image of the small, blue planet rising over the desolate lunar surface was humbling and awe-inspiring.
That evening, during a live broadcast to millions of people back on Earth, the astronauts shared their reflections. They read from the Book of Genesis, combining the ancient words with the unprecedented view of Earth as a fragile, interconnected whole. Their message transcended religion and geography, offering a moment of unity at the end of a tumultuous year marked by war, protests, and political upheaval.
The Christmas Eve broadcast from Apollo 8 was more than a scientific milestone; it was a profound reminder of our shared humanity. By seeing Earth from the vastness of space, people were reminded of the need to care for one another and to protect the only home we have. It was a lesson in humility, perspective, and leadership, showing that even in the pursuit of great achievements, it is our connections to one another that truly matter.
Václav Havel’s First Presidential Christmas Address: Hope for a New Era
In December 1989, as Czechoslovakia emerged from decades of communist rule, Václav Havel delivered his first Christmas address as president. Havel, a playwright and former dissident who had spent years imprisoned for his activism, was a symbol of the Velvet Revolution—a peaceful movement that brought freedom and democracy to his country.
Standing before a nation yearning for change but grappling with uncertainty, Havel’s words were filled with hope, humility, and a deep sense of responsibility. He spoke of the power of kindness and forgiveness in healing the wounds of a divided society. He called on his people to look beyond past grievances and to work together to build a future founded on mutual respect and compassion.
Havel’s address was a turning point. It reassured his people that leadership was no longer about control and coercion but about service, integrity, and empathy. His words united a nation at a critical moment, inspiring citizens to believe in the possibility of a brighter future. The Christmas message reflected Havel’s belief that true leadership is about bringing people together, even in the face of profound challenges.
The Christmas Drop of 1913: The Wright Brothers’ Holiday Kindness
A decade after their historic first flight, the Wright brothers—Orville and Wilbur—demonstrated that their ingenuity extended beyond aviation to acts of generosity. On Christmas Day 1913, they used their aircraft in a pioneering gesture of holiday kindness. Loading their plane with small gifts, food, and festive items, they flew over isolated communities near their hometown of Dayton, Ohio, and dropped the parcels to those who might otherwise have gone without.
This simple yet innovative act captured the imagination of the local population. At a time when aviation was still in its infancy, the sight of gifts descending from the sky brought joy and wonder to families. The Wright brothers’ initiative was a reminder of how technology, when guided by compassion, can be used to bridge distances and uplift communities.
The Christmas Drop of 1913 highlighted the brothers’ belief that progress is not only about achieving greatness but also about using that greatness to help others. Their gesture demonstrated that leadership is not confined to groundbreaking achievements—it is equally about recognising the needs of others and taking action, no matter how small, to make a difference. Their legacy of kindness continues to inspire, showing that generosity, paired with ingenuity, can have an enduring impact.
Kindness as the Thread That Binds
These stories, spanning centuries, cultures, and continents, remind us that kindness is far more than a seasonal sentiment—it is a universal, timeless force for change. From the makeshift football matches of the Christmas Truce to the enduring glow of the Rockefeller Center tree, acts of compassion and humanity have the power to transcend barriers, heal wounds, and inspire hope. Whether it’s a leader galvanising their people during hardship, communities uniting in the face of adversity, or individuals taking small yet meaningful actions, kindness proves itself time and again to be the thread that binds us together.
At Christmas, this truth shines with particular clarity. The holiday season, steeped in ancient traditions and enriched by its Christian origins, invites us to reflect on what truly matters: setting aside our differences, embracing compassion, and nurturing connection. It reminds us that even the simplest gestures—offering a smile, extending a hand, or sharing a meal—can have profound ripple effects, uplifting individuals and communities alike.
In leadership, as in life, kindness is not merely an admirable quality; it is a catalyst for transformation. It inspires trust, fosters unity, and creates space for collaboration and growth. As these stories show, kindness is the most powerful gift we can give—not only during the festive season, when its light burns brightest, but every day of the year. Let us carry its spirit forward, remembering that the smallest acts of humanity have the greatest potential to change the world.
References and further reading:
1. The Christmas Truce of 1914: Unity in No Man’s Land
- Article: “The Story of the WWI Christmas Truce”
Imperial War Museum
https://www.iwm.org.uk/history/the-story-of-the-ww1-christmas-truce - Book: Silent Night: The Story of the World War I Christmas Truce by Stanley Weintraub
2. Queen Elizabeth II’s Christmas Broadcasts: A Message of Compassion
- Article: “The History of the Queen’s Christmas Speech”
BBC News
https://www.bbc.co.uk/news/uk-50899604 - Book: Queen of Our Times: The Life of Elizabeth II by Robert Hardman
3. The Berlin Airlift Christmas of 1948: Hope in the Air
- Article: “Operation Vittles: The Berlin Airlift”
The National WWII Museum
https://www.nationalww2museum.org/war/articles/operation-vittles-berlin-airlift - Book: The Candy Bombers: The Untold Story of the Berlin Airlift and America’s Finest Hour by Andrei Cherny
4. Nelson Mandela’s Christmas Dinners: Forging Bonds Through Reconciliation
- Article: “Mandela’s Legacy: A Leader’s Gift of Unity”
The Guardian
https://www.theguardian.com/world/2013/dec/06/nelson-mandela-leadership - Book: Conversations with Myself by Nelson Mandela
5. Operation Christmas Drop: A Tradition of Giving
- Article: “Operation Christmas Drop: Spreading Cheer in the Pacific”
U.S. Air Force
https://www.af.mil/News/Article-Display/Article/2489384/operation-christmas-drop - Book: Angels from the Sky: Christmas Drop and the Spirit of Giving by Gary Chapman
6. King George V’s 1932 Christmas Speech: The Start of a Tradition
- Article: “King George V and the Invention of the Royal Christmas Message”
Royal.uk
https://www.royal.uk/king-george-v-and-first-christmas-message - Book: The King’s Speech: How One Man Saved the British Monarchy by Mark Logue and Peter Conradi
7. Julotta in Sweden: A Tradition of Togetherness
- Article: “Christmas in Sweden: The Magic of Julotta”
Visit Sweden
https://visitsweden.com/julotta/ - Article: “Swedish Christmas Traditions”
Swedish Institute
https://sweden.se/culture-traditions/christmas
8. The Rockefeller Center Christmas Tree: A Symbol of Hope
- Article: “The Story of the Rockefeller Center Christmas Tree”
Rockefeller Center
https://www.rockefellercenter.com/christmas-tree/ - Article: “The Sweet Story Behind the 2024 Rockefeller Center Christmas Tree”
People Magazine
https://people.com/sweet-story-behind-2024-rockefeller-center-christmas-tree-8756156
9. Pope John XXIII’s Christmas Peace Appeal: A Call for Global Unity
- Article: “Pope John XXIII’s Role in the Cuban Missile Crisis”
Vatican Radio Archive
https://www.archivioradiovaticana.va - Book: Journal of a Soul: The Autobiography of Pope John XXIII by Pope John XXIII
10. The Christmas Eve Rescue of Apollo 8: A Moment of Perspective
- Article: “Apollo 8 and the First Earthrise”
NASA
https://www.nasa.gov/feature/apollo-8-earthrise - Video: “Remembering Apollo 8’s Christmas Eve Broadcast”
CBS News
https://www.youtube.com/watch?v=gg5Ncc9GODY
11. Václav Havel’s First Presidential Christmas Address: Hope for a New Era
- Article: “Václav Havel: A Leader of the Velvet Revolution”
BBC History
https://www.bbc.co.uk/history/havel - Book: Disturbing the Peace: A Conversation with Václav Havel by Václav Havel
12. The Christmas Drop of 1913: The Wright Brothers’ Holiday Kindness
- Article: “The Wright Brothers’ Christmas Tree Story”
The Henry Ford Museum
https://www.thehenryford.org/explore/blog/recreating-the-wright-brothers-christmas-tree
Book: The Wright Brothers by David McCullough
What’s Love Got To Do With It? – Leading with Compassion: https://leadhappy.co.uk/insights/whats-love-got-to-do-with-it/
Merry Christmas everybody, from the Lead Happy Team.
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